Rental equipment must be returned to the same rental outlet from which it was collected.
Please note that there are no refunds for early rental returns.
What happens if I become ill or am injured?
If you need to return your equipment early due to an injury or illness and are able to provide a medical certificate, we will issue you with a Snow Credit. This is a multi use voucher consistent with the unused portion of your rental and is valid through the reminder of the current Australian winter season through to the closing date of the following Australian winter season.
Please click here for more information on early returns due to injury or illness.