There a number of reasons why your Epic Australia Pass discount is not working correctly when purchasing lesson and rental products in the Perisher, Falls Creek and Hotham online shops:
- Epic Australia Pass holder discounts on lessons and rentals can only be applied to purchases for the pass holder themselves and not to any non-pass holder friends or family members. When you assign the product during the purchase process, the system will recognise if that person has an Epic Australia Pass and will automatically apply the discount.
- Purchases made through a duplicate account will affect your discount eligibility. Please reach out to our Guest Services team here for assistance in reviewing and resolving account issues.
Note: If you are eligible for an Epic Australia Pass discount, your discount will display in Step 3 of the purchase process: Review Order and Purchase by showing the full product total, the Epic Australia Pass benefit, and the amount due - this is after you enter your credit card details, but before you review and confirm your order.