Applies to Over 70's Season Pass, Perisher Season Pass, Merchant Pass, Skitube Only Season Pass. EXCLUDES ALL EPIC AUSTRALIA PASS PRODUCTS.
Cancellation requests for eligible Medical/Injury Refund Events must be submitted via email within 30 days of when the medical/injury refund event occurred.
Medical certificate provided by an AHPRA-accredited Doctor providing medical, surgical or dental services, who is acting within the scope of their registration, confirming the following information:
- Date of initial diagnosis
- Nature of illness/injury
- Date range that the pass holder is unable to participate in ski/snowboard activities
- Proof of shared permanent residence
- Death certificate