Applies to lift ticket, lesson and rental bookings. Excludes season long products and Epic Australia Pass.
If you are injured or become ill before your booking and as a result cannot make use of your products, the following conditions apply:
- All cancellations will attract an administration fee of $20 per booking.
- Cancellations that result in funds being payable back to you will be issued in the form of a Snow Credit. No cash refunds will be issued.
When submitting your request you are required to provide documentation in the form of a medical certificate that verifies the injury or illness. This document must be dated and shared as close to the incident as reasonably possible and must confirm the following information:
- Date of diagnosis
- That the injury or illness prevents you from skiing or riding for a specified period of time consistent with the duration of your purchased product.
To request cancellation due to illness or injury prior to your booking, please contact the Perisher team to supply the required documentation by clicking here.
You can view our full terms and conditions by clicking here.