Applies to lift ticket, lesson and rental bookings. Excludes Winter Sports Club programs, season pass products and Epic Australia Pass.
Booking cancellations must be made at least 24 hours or more prior to the earliest scheduled commencement date of your booking. All cancellations will attract an administration fee of $20.
Cancellations that result in money being payable back to the purchaser will be issued in the form of a Snow Credit. No cash refunds will be issued.
Please note that no cancellations to a booking can be made within 24 hours of the earliest scheduled commencement date of your booking. If your circumstances change during this period and you cannot make use of your product/s, the full cost of the product will be forfeited.
To cancel your booking please contact our teams via the below links:
- To cancel your lift ticket, group lessons and rental booking, click here
- To cancel your private lesson booking, click here